Privacy Policy for Scentix

At Scentix, your privacy matters. This Privacy Policy outlines what data we collect, how we use it, and the steps we take to keep it secure.

1. What We Collect

Scentix collects only the information necessary to improve your experience and keep you informed about our progress. This includes:

  • Email address (when you subscribe or reserve)

  • Device and usage data collected through Google Analytics

  • Event tracking and behavior data via Meta Pixel

  • Crash diagnostics and technical data (non-identifiable)

We do not collect sensitive personal information like health data, contact lists, or precise location.

2. How We Use Your Data

Your data helps us:

  • Send updates, announcements, and offers through Mailchimp

  • Improve app performance and usability.

  • Understand customer interest and campaign engagement

  • Optimize advertising and user experience

We do not sell, trade, or rent your personal information.

3. Storage & Retention

All user information is:

  • Stored securely using industry-standard safeguards

  • Retained only as long as necessary to fulfill its purpose

  • Managed via secure services like Mailchimp and Google Analytics

Preferences stored within the app remain locally on your device.

4. Third-Party Tools Used

To operate efficiently, we use the following services:

  • Mailchimp – for email delivery and campaign management

  • Google Analytics – for anonymous usage statistics

  • Meta Pixel – for ad performance tracking and event signals

Each provider complies with applicable privacy laws and enforces secure data handling practices.

5. Children’s Privacy

Scentix is not intended for children under the age of 13. We do not knowingly collect information from children. If we become aware of such data, we will delete it immediately.

6. Your Rights

Depending on your location (e.g. under GDPR or CCPA), you may:

  • Request access to the data we hold about you

  • Ask us to delete or update your information

  • Unsubscribe from future communications at any time

You can do so by contacting: support@scentix.co

7. Policy Updates

We may revise this policy from time to time. If changes are made, we’ll notify you through email or in-app updates. Please review this policy periodically to stay informed.

8. Contact Information

If you have questions or requests regarding this policy:

Scentix Support
📧 support@scentix.co
📍 Toowoomba, Queensland, Australia